Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy outlines how Oxford Banners (“we”, “our”, or “us”) gathers, uses, and safeguards your personal information when you visit or interact with www.oxfordbanners.co.uk (“our website”).

This policy exclusively covers data collected via our website and details your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect and store information you provide directly, which may include:

Your full name
Email address
Telephone number
Billing and delivery addresses
Payment data (processed securely by third-party providers – card details are never stored)
Order specifics and communication history

We may also gather non-personal information using cookies and tracking technologies (see Section 6).

2. How We Use Your Data

Your personal data is used solely to support your interaction with us, including:

Processing orders and organising deliveries
Responding to enquiries and offering support
Sending updates about orders, policies, or new services
Generating invoices and payment records
Providing promotional offers (only if you have opted in)

We will never sell or trade your information. Data may be shared securely with trusted third parties such as couriers or payment providers to complete your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal information we hold about you
Request corrections or updates to inaccurate information
Ask for your data to be erased entirely
Restrict or object to certain types of processing
Request a copy of your data in a portable format (such as CSV)

To exercise these rights, email us at support@oxfordbanners.co.uk. We aim to reply within 30 days.

4. Data Security

We take strong measures to protect your data, including:

TLS encryption (HTTPS) across all web pages
AES 256-bit encryption for stored information
PCI-DSS compliant third-party payment processing
Restricted access for authorised staff only
Regular encrypted backups stored securely offsite

No system is 100% immune to breaches. If an incident occurs, we will notify affected users promptly as required by law.

5. Accounts and Orders

When you register or place an order, we collect personal details necessary to process your purchase and communicate effectively.

Order-related data is retained only for operational, legal, and customer service reasons.

6. Cookies and Tracking

Our website uses cookies to:

Remember your preferences and improve navigation
Analyse anonymous visitor activity to enhance performance
Enable secure login and shopping cart features

Cookies do not contain personal data. By continuing to use our website, you agree to our cookie usage as explained in our Cookie Policy. You may disable cookies in your browser settings, but this may affect site functionality.

7. External Links

Our website may include links to third-party sites. We are not responsible for their practices or policies and encourage you to review their privacy statements before providing any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Oxford Banners. You can unsubscribe at any time via the link in our emails or by contacting support@oxfordbanners.co.uk.

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on this page, showing the “Last Updated” date above. Please check periodically for any changes.